Amco Elevators Inc. leads in service because we provide as much as 30% more maintenance service visits per year than most of the competition. Our response time for callback service is an average of two (2) hours or less, during and after normal working hours. We maintain one of the largest inventories in central Indiana for all brands of elevators. We install more accessibility lift equipment and residential elevators than anyone else in the state. We monitor all service calls so that any reoccurring problem is identified and addressed appropriately. We also routinely invest in the latest diagnostic equipment available to more quickly identify and correct elevator problems. In addition, at Amco, our fully-equipped, in-house machine shop , which is unique in Indiana, allows us to manufacture parts that are hard to come by, giving us the edge in getting elevator equipment back in service quickly and efficiently. This results in decreased cost and downtime for our customers.

In short, Amco Elevators, Inc. is dedicated to providing the best elevator service possible to our more than 2500 satisfied customers.

Service Account Management

Each Amco service account is assigned an Account Manager and a Route Manager who work as a team to communicate and address our customer’s needs. The Account Manager works with the customers to clearly identify the critical issues pertinent to service, including codes, available technologies, etc. This information is translated into a customized service plan executed by the Route Manager. Each Route Manager is assigned a company-owned truck, equipped with tools and parts, particular to their customers’ needs, and is responsible for the care of elevator equipment of a specific route.